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The NDIS (National Disability Insurance Scheme) and Your Continence Care

You’ve come to the right place – we can help! 

Our dedicated Continence Care Nurse can speak with you about your NDIS questions – Toll free 1800 622 492 or You can contact us anytime to sample our LoFric hydrophilic intermittent catheters and find a solution that will suit your needs. Contact Us.

You may be aware of the current NDIS changes but we understand that it can be quite confusing when it comes to you and your continence needs. Below are some frequently asked NDIS questions. 

What will the NDIS fund? 

The NDIS will fund reasonable and necessary supports relating to your disability as guided by your goals and aspirations both now and in the future. Your continence needs are captured under the NDIS aid and equipment category. …Find out more about the NDIS via the NDIS website

Who is eligible for the NDIS?

The NDIS website’s Access Checker will give you an indication of eligibility. According to the NDIS, to be eligible for the NDIS you need to be: 

  • Under 65 years of age
  • An Australian citizen 
  • Live in a launch site or be in a launch age group 
  • Have a permanent impairment and: 

- Can’t join in activities or do things without assistive technology, equipment or home modifications or

- Usually require help from others to join in or do things. 

…More information about eligibility for NDIS. 

You can contact the NDIS at any time if you are not currently receiving any disability services.

If you are not eligible for the NDIS, you will continue to receive your existing funding. To find out more about funding options visit 

Why is preparing for a planning meeting important?

Preparing for a planning meeting with the NDIA or Local Area Coordinator (LAC) is important to get the best from your NDIS funding. 

 Things to consider – 

1. What is your life like now? 

  • How does your current bladder management facilitate your ability to manage day to day life including work, social and leisure activities and other general tasks?
  • What is working well and what would you like to improve? Do you need to try different products? 
  • Do you experience reoccurring UTI's or other complications?

2. Aids, equipment or modifications

  • List all products you use to manage your day to day bladder management requirements. This may include catheters, wipes and hand sanitiser.
  • Do your current products meet your needs? Have you explored alternative products to better meet your needs?
  • Consider whether these assist you in reaching your goals. A Continence Advisor can provide support and guidance with the right products for your needs.

3. Your goals

  • Identify strengths, interests and challenges when considering the goals you may want to achieve. Think both short and long term about things which are impacted by your current continence situation.
  • What steps do you need to take to get where you want to be? Are there currently barriers? Your goals may be related to employment, independent living, social involvement and general wellbeing.

Get in touch with our Continence Advisor for helpful advice and to discuss resources available – 1800 622 492